Privacy Policy
The Teeth Whitening Boutique
Last updated: 20/04/2026
1. Introduction
The Teeth Whitening Boutique (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a booking, or interact with us.
2. What Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Booking details and appointment history
Location preferences
Information you provide through enquiry forms
Any additional information you voluntarily provide
We may also collect limited technical data such as:
IP address
Browser type
Website usage data (via cookies)
3. How We Collect Your Information
We collect personal information when you:
Submit a form on our website
Make an enquiry
Book an appointment
Contact us via phone, SMS, email, or social media
Interact with our website
4. Third-Party Booking Platform (Fresha)
We use a third-party booking platform, Fresha, to manage appointments and client bookings.
When you make a booking through Fresha:
Your personal information is collected and stored within Fresha’s system
Fresha may process your data in accordance with their own privacy policy
We recommend reviewing Fresha’s Privacy Policy to understand how your information is handled
We only access and use the information within Fresha for managing your bookings, appointments, and client experience.
5. How We Use Your Information
We use your personal information to:
Manage bookings and appointments
Communicate with you regarding your enquiry or booking
Provide customer support
Send appointment confirmations and reminders (including SMS and email)
Improve our services and website
Send marketing communications (only where you have consented or where permitted by law)
6. Marketing Communications
We may contact you via email or SMS with updates, offers, or relevant information.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Replying “STOP” to SMS
Contacting us directly
7. Disclosure of Personal Information
We may disclose your personal information to:
Third-party service providers (e.g. Fresha, website hosting, marketing tools)
Contractors and team members assisting in service delivery
Legal or regulatory authorities if required by law
We do not sell your personal information.
8. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your data may be stored:
On secure servers
Within third-party systems such as Fresha
While we take reasonable precautions, no system is completely secure.
9. Access and Correction
You have the right to:
Request access to your personal information
Request correction of inaccurate or outdated information
To do so, please contact us using the details below.
10. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
Improve user experience
Analyse website traffic
Support marketing activities
You can adjust your browser settings to disable cookies if you prefer.
11. Third-Party Links
Our website may contain links to third-party websites (including Fresha).
We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
The Teeth Whitening Boutique
📧 admin@theteethwhiteningboutique.com.au
📞 0434 080 922